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EndNote, Zotero, and Other Reference Managers: Help

Software which stores and organizes information for your education, research and clinical care

Get Help

Use this flow tree to get help from the UCSF Library. To be clear... reference managers, citation managers, bibliography managers are all names for the same thing!

See above for a PDF version you can download.

Flow diagram for UCSF Library support of reference management software.

Ask Us

 Email: Response within 24 - 48 hours

 In-person: Ask at the Service Desk

 Phone: Call (415) 476-2336 to reach us during Service Desk hours.

 Research Consultations: Need in-depth assistance? Arrange a consultation with a librarian. (UCSF only)


 Chat: Open 24/7, so you may be helped by someone at another academic library. UCSF librarians will follow-up if needed.