Getting Started
If you are a first time user of Collaborate, please take the following steps to begin today!
- Collaborate & Moodle 2 FAQDownload the FAQ for information and best practices for using Collaborate and Moodle 2.
- Getting Started HandoutOne page guide on using Collaborate at UCSF. Great for quick troubleshooting.
- Moderator GuideVisit the Moderator Guide for step-by-step instructions for using Collaborate @ UCSF.
- Create a Collaborate SessionCreate a Collaborate session in the UCSF CLE and begin today!
- Collaborate WorkshopsAttend the LTG Workshop, Web Conferencing with Collaborate, held regularly.
Collaborate Terminology

Moderators have access to all session features. The person conducting a session, such as a teacher, is typically the Moderator.
Participants have restricted access to system features. Students are typically Participants.
Read more in the Collaborate Terminology Guide (PDF).
Blackboard Collaborate @ UCSF

Faculty and staff who have used the Elluminate web conferencing system in the past will be familiar with Collaborate. Support and documentation is now available for using Collaborate and Moodle 2 in the Moderator Guide tab above.

Participants can now join Collaborate sessions on iOS devices (iPad/iPhone) using Collaborate Mobile. Currently the mobile app is only available for Apple devices, but will include Android devices in the near future. Please visit the App Store to begin using today!
Video: Get Started with Collaborate
Please watch the intro video below to see how Collaborate can enhance learning inside and outside of your classroom.
Author Profile |
Blackboard Support
Below are PDF guides provided by Blackboard for Collaborate users. The PDFs are helpful resources, but do not provide support information specific to UCSF.
- Moderator HelpA PDF guide written for Collaborate Web Conference Moderators by Blackboard.
- Participant HelpA PDF guide written for Collaborate Web Conference Participants by Blackboard.
- Accessibility GuideThis guide is written for BlackBoard Collaborate Web Conferencing Accessibility issues.



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